Every time you need clothing cleaned, your informed choice comes down to trust, expertise, and experience. For over 40 years, Nor’east has been investing in equipment, training, and supervision in order to earn your trust, gain the necessary experience and expertise, and build our award-winning reputation on Cape Ann and the North Shore.

Behind that desire to provide you, our customer, with the finest, most reliable and convenient service, is recognition that we are dependent on our environment for the materials needed to sustain such service to you. We recognize that we live in a world of shared resources and that our commitment is to keeping our environment clean as well.

Fortunately for our children and grandchildren sakes, businesses today are being held to a higher standard for the direct and indirect environmental consequences of all phases of their activity. Whether it’s the safe handling of industrial supplies, recycling of cardboard boxes, reduction in paper use, or modifying customer behavior with reusable shopping bags, every day businesses ask, “Can we do better?” Our answer is "Yes!"

For many years now, the dry cleaning industry has been concerned about its environmental impact. About 20 years ago, a major equipment breakthrough reduced the use of dry cleaning solvents by 90% nationwide. In 1993, Nor’east converted to this technology, which eliminated any vapor release into the atmosphere at the same time leaving no detectable levels of solvent in the clothes, thus eliminating any health risk.

In an ideal world, we would be able to remove stains and soil magically without the use of solvents. With this goal in mind, Nor’east purchased the first Miele Wet Cleaning System in New England in the year 2000. Forty percent of our work is now being processed in WATER using the Miele’s custom-designed cleaning agents, unique Miele washing cycle, and Miele’s moisture-controlled drying equipment that has been in use in Europe for years. All of our drycleaning and wetcleaning equipment is computer controlled for maximum efficiency and has helped reduce drycleaning fluid consumption by as well as water consumption.

In 2009, Nor'east Cleaners was recognized for its eco-friendly practices and technologies. Currently, we are the only cleaners in Massachusetts that has been approved by the Green Cleaners Council.

As with most complex problems, our environmental consciousness extends beyond responsible cleaning techniques. We see this as a partnership with our customers. . . .

Plastic Bags

ALL of our plastic bags are now BIODEGRADABLE. If a customer chooses not to recycle them with us, and disposes of them in a landfill, the bags will begin to decompose in just nine months. All Nor’east’s recycled plastic bags are sent to a reclamation center and reprocessed into new biodegradable plastic bags.

We encourage the use of our Nor’east Convert-a-Bags, which serve as a laundry bag for incoming items and a garment bag for outgoing clothes, thus eliminating plastic bags altogether.

Hangers

About 25% of our hangers are recycled hangers from our customers. This includes shirt, paper-covered, and plastic clip hangers. Many are returned in the convenient hanger caddies provided in the lobbies of our three stores. If we cannot reuse the hangers that are returned to us, we do send them to be recycled.

Emailing

We offer our monthly statements and newsletters to our customers via email to save paper, time, and energy. Customers may keep their credit card on file with us to eliminate monthly check writing as well as earn reward points with their credit card provider.

Onsite Recycling

Over 1,500 cardboard boxes are recycled every year and all trash is separated for maximum recycling.

 

Barcoding

Most items are barcoded thus eliminated the need for paper tags. Barcoding also provides increased security for the customer allowing us to hold a permanent record of every garment that we process.

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As you can see, we take our commitment to you and to our planet seriously. Please let us know if you have questions or would like more information. Simply email us at info@noreastcleaners.com.